Australian College of Business Intelligence

1.1 Welcome to this unit

1.2 Introducing AI for business operations

1.3 What this unit will cover

1.4 What you’ll learn

1.5 A note on completing this unit

1.6 Section 1 quiz

2.1 Welcome to section 2

2.2 Productivity and AI

2.3 Talent acquisition and AI

2.4 Employee retention and performance management

2.5 AI for financial operations

2.6 Contractors, agencies and AI

2.7 Sales and AI

2.8 Procurement and AI

2.9 RPA and other automation

2.10 Section 2 Quiz

3.1 Welcome to section 3

3.2 Considering goals and objectives

3.3 Gathering and assessing data

3.4 Seeking stakeholder input

3.5 Determining strengths and weaknesses

3.6 Establishing opportunities

3.7 Operational analysis report template

3.8 Section 3 Quiz

4.1 Welcome to section 4

4.2 Planning and implementing AI-based enhancements

4.3 Investigating AI technologies

4.4 Examples: AI technologies

4.5 Documenting a research report

4.6 AI technologies research report template

4.7 Preparing an AI enhancements plan

4.8 AI enhancements plan template

4.9 Sharing your AI enhancement plan

4.10 Section 4 Quiz

5.1 Welcome to section 5

5.2 Preparing an action plan

5.3 Action plan template

5.4 Explaining your action plan

5.5 Implementing AI enhancements

5.6 Reviewing performance

5.7 Section 5 Quiz

6.1 Welcome to section 6

6.2 Key takeaways

6.3 The future of business operations and AI

6.4 How to keep your knowledge up to date

6.5 Congratulations and what’s next